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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaslynn Villanueva-Evans

January 12, 2026

5  out of  5
rating by Jaslynn Villanueva-Evans
"Outstanding experience with David Lessans at State Farm! He was incredibly informative, patient, and genuinely personable throughout the entire process of getting my homeowners insurance. He took the time to explain everything clearly and made what could have been a stressful process feel easy and straightforward. I truly felt supported and confident in my coverage thanks to him. Highly recommend!"
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Concretejungle71

January 10, 2026

5  out of  5
rating by Concretejungle71
"Excellent service . Thank you."
We responded:
"We are grateful for your 5-star review! Thanks for taking a moment to share your positive rating of State Farm Agent Bryan Brough’s Team here in Virginia Beach. "
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Katja B.

January 9, 2026

5  out of  5
rating by Katja B.
"Latisha assisted me with changing my insurance, and my experience was fantastic. She was incredibly helpful and patient, addressing all my questions thoroughly. I couldn't be more satisfied and highly recommend her services."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Bryan Brough’s Team. "
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Kristina Rozier

January 8, 2026

5  out of  5
rating by Kristina Rozier
"Bryan Brough and his team at Romeo Renard are truly impressive insurance professionals. I received exceptional, personalized attention throughout the entire process. They patiently answered all of my questions and took the time to clearly explain each option available to me. Bryan and his team will be assisting me with Universal Policies, a 401(k), Auto insurance, and Term policies. I’m very grateful for their time, expertise, and the care they took in walking me through the various policies and investment options. I highly recommend them to anyone seeking knowledgeable and trustworthy insurance guidance."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Bryan Brough’s Team here in Virginia Beach. "
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Zyaisa Ranaé

January 7, 2026

5  out of  5
rating by Zyaisa Ranaé
"Amazing experience today Romeo help me with my car insurance and I got renters insurance with it a great experience"
We responded:
"Thanks so much for the amazing review, Zyasia! We really appreciate your support here in Virginia Beach. If you ever have any questions or need insurance assistance in the future, we are just a message away! "
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Seth White

January 2, 2026

5  out of  5
rating by Seth White
"Bryan has been a great agent for us for going on 5 years. We have our car, house, and life insurance through him which were very easy to set up and he has always been quick to answer any questions we've had. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bryan Brough’s Team. "
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Ed

January 2, 2026

5  out of  5
rating by Ed
"Great service and reasonable price."
We responded:
"Thank you for your kind review of State Farm Agent Bryan Brough’s Team. We appreciate it! "
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Dejion Stevens

January 1, 2026

5  out of  5
rating by Dejion Stevens
"Latisha has been so helpful! My coverage is not only comparable to my previous coverage, but it exceeds it. She was able to do this and save us major money on our premium. I'm very satisfied."
We responded:
"Thank you so much for the 5-stars, Dejion! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Joani Brough

December 31, 2025

5  out of  5
rating by Joani Brough
"I was shopping for a Medicare supplemental policy for my husband and was surprised State Farm had this type of coverage. The service was great, Bryan was quick to respond to our questions and patiently walked us through the paperwork. I thought the price was very reasonable. We were very pleased with our experience"
We responded:
"Joani, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Maggie Vander Eems Masterson

December 31, 2025

5  out of  5
rating by Maggie Vander Eems Masterson
"Bryan and his team are the best! We saved $500 a year on our policies when we switched to him. And I know we’re in excellent hands if we ever need to make a claim or adjustment to any of our policies."
We responded:
"Thank you for taking the time to leave such a great review, Maggie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Angela tejada

December 31, 2025

5  out of  5
rating by Angela tejada
"Grateful, they saved us over five hundred dollars a month!!!! Thank you guys for feeling cared for and understanding of our big family and having to save money in this economy."
We responded:
"Angela, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Bryan Brough’s Team here in our Virginia Beach office. "
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Luci Munsey

December 29, 2025

5  out of  5
rating by Luci Munsey
"This company was very friendly, prompt and helpful on getting me set up with their insurance quickly and easily"
We responded:
"Luci, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bryan Brough’s Team! "
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Julia Sutton

December 23, 2025

5  out of  5
rating by Julia Sutton
"Bryan has been helpful and attentive as our new agent. He has helped us lower our rate by finding discounts we didn’t know about. We’re really glad to have Bryan as our agent and would happily recommend him to anyone looking for helpful, money-saving guidance."
We responded:
"Thank you for the amazing review, Julia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Hail Derriquis

December 17, 2025

5  out of  5
rating by Hail Derriquis
"One of the best agencies I've gotten a policy with. Dave was Very helpful in ways of finding you a cheaper/affordable coverage . Also , while having higher bodily injury & property damage than my last coverage my premium is still LOWER"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Bryan Brough’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Barry Ellison

December 15, 2025

5  out of  5
rating by Barry Ellison
"Great service"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jeremy Verret

December 8, 2025

5  out of  5
rating by Jeremy Verret
"Dave Lessans is a true professional. He took the time to review all of the options for insurance for my home and cars. He was knowledgeable, kind, and personable. I would recommend him and State Farm to anyone looking for quality insurance coverage. - Jeremy V."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
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RAYMOND WITT

December 7, 2025

5  out of  5
rating by RAYMOND WITT
"Always have a great experience with this group!"
We responded:
"Thank you for the 5-star review, Raymond! Here on State Farm Agent Bryan Brough’s Team, we are proud to serve our community and appreciate your recognition. "
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Jessica Haman

November 25, 2025

5  out of  5
rating by Jessica Haman
"Romeo was so helpful and efficient. He got me a price for comparable insurance plus renters for about 50$ less than I was paying for just car insurance. I didn’t think it was possible but he figured it all out. Great guy to work with! Thanks!"
We responded:
"Thanks so much for the fantastic rating, Jessica! We are so glad you had a positive experience with us here on State Farm Agent Bryan Brough's Team. If there is anything we can do for you in the future, just give us a shout! "
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Rickie Miller

November 21, 2025

5  out of  5
rating by Rickie Miller
"Both Bryan & Romeo were straight forward & knowledgeable in every discount I was eligible for as well as what may be of interest in the future for me. Overall was a one of the best experiences I’ve had in purchasing auto insurance."
We responded:
"Thank you so much for the 5-stars, Rickie! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Bryan Brough’s Team anytime. "
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DeShawn Whitaker

November 21, 2025

4  out of  5
rating by DeShawn Whitaker
"This location sat down with me to discuss how the company was moving forward when I was transferred to them. At first I was hesitant about it but I gave them a chance to show me show they conduct business. I have no complaints about how they conduct business with customers and I believe people should give them a fair shot as well."
We responded:
"DeShawn, thank you for your kind review of us here on State Farm Agent Bryan Brough’s Team. We truly appreciate all our customers and value your feedback here in our Virginia Beach office. "
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Stephanie Houck

November 21, 2025

5  out of  5
rating by Stephanie Houck
"Romeo Renard was amazing to work with. He was very knowledgeable and fun to work with. Super easy to work with. He was very understanding about life changes and working with us to give us the best ones for our family."
We responded:
"We appreciate your review, Stephanie. We are so happy that you had such a wonderful experience with State Farm Agent Bryan Brough’s Team here in Virginia Beach! "
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Andrew Vacendak

November 18, 2025

5  out of  5
rating by Andrew Vacendak
"Great service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bryan Brough’s Team. "
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Roberta Preston

November 17, 2025

5  out of  5
rating by Roberta Preston
"Absolutely the best customer service I’ve ever experienced! Latisha is amazing , so helpful & pleasant! I would recommend this company for sure."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations!"
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joy renee

November 16, 2025

5  out of  5
rating by joy renee
"Very professional highly recommended and knowledgeable with military service. Bryan took care of my auto and homeowner insurance in Sunday 🫶🏽"
We responded:
"Thank you for taking the time to leave such a great review, Joy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Harmonie Elliott

November 14, 2025

5  out of  5
rating by Harmonie Elliott
"My State Farm rep was extremely nice and catered to my needs and questions that I had in a very professional manner. I have always had a great experience with State Farm!"
We responded:
"Harmonie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bryan Brough's Team! "